Privacy Policy
Table of Contents
Version 0.7, Effective Date: August 8, 2026
1. What We Collect
- Account data: email address and/or US phone number, sign-in identifiers (email, phone, Google, or Apple), display name, optional profile photo, your 18+ attestation (with version and timestamp).
- Goaltender matching data: self-reported skill level, notification skill band, home ZIP code, travel radius, and optional rink allowlist.
- Activity records: game posts, claims, waitlist entries, back-outs, declines, confirmations, cancellations, and the full state history of each post. These are retained as the operational and evidence record of the marketplace.
- Chat messages: all in-app messages (see §4).
- Confirmation geolocation stamps: see §3.
- Notification data: device push tokens, your channel preferences, and a log of notifications sent to you (channel, event, timestamp, delivery status).
- Payment data: handled by Stripe, our payment processor. Card numbers never touch our servers; we store Stripe references, authorization/charge records, and receipts.
- Payee identity and tax data: collected by Stripe, not by us — and only if you choose to be paid through the Service. A goaltender who wants to receive money through the Service completes onboarding with Stripe; Stripe collects the identity-verification and legally required tax information directly, under its own terms. We store only a Stripe account reference and whether that account is able to receive payments — we never receive your government ID or your full tax identification number. None of this is needed to create an account, be notified, claim games, or play (Terms §7).
2. How We Use Your Home Location
Your home location is stored and used as your ZIP code's centroid — not your street address — to match you with games inside your travel radius.
3. Confirmation Geolocation Stamps
When you tap a confirmation action ("I'm here" for goaltenders; "Did the goalie show up?" for captains), we capture a one-time foreground location stamp at the moment of the tap. We do not track location in the background. If you deny location permission, your confirmation still records, marked "location unavailable." Stamps are used to resolve billing disputes and investigate fraud, and are visible to our staff alongside confirmation timestamps when reviewing a dispute.
4. Chat Retention and Review
Chat messages are retained for 1 year. Messages that are reported for abuse, or that relate to an active fraud or safety review, may be retained indefinitely. Messages cannot be edited or deleted by users. Our staff may review chat threads when investigating reports, disputes, or suspected fee circumvention; every staff access to chat content is logged. A notice of this policy appears in every chat thread.
5. Service Providers
We share data with processors solely to operate the Service. We do not and sell personal data.
6. SMS Consent (TCPA)
SMS notifications are opt-in only. By enabling SMS you consent to receive transactional text messages about games, claims, and account events at the number provided. Message frequency varies with your activity; message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Your consent language, and the timestamp of consent, are recorded. Opting out of SMS does not affect push or email preferences.
7. Enforcement and Legal Records
Records of enforcement actions (warnings, suspensions, bans, and their reasons), billing ledger entries, and refund records are retained as required for legal, financial, and safety purposes, including after account deletion.
8. Account Deletion and Your Choices
You can delete your account in-app. Deletion removes your profile and matching data once any pending games or unsettled balances resolve. Records described in §4 (under the abuse/review exception) and §7 persist per this policy. You can edit profile data, change notification channels, and revoke OS-level permissions (push, location) at any time.
9. Acceptance and Changes
Your acceptance of this policy is recorded with its version and a timestamp at signup. Material changes require re-acceptance before continued use.
10. Contact
Privacy questions: support@goaliegetter.com.